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Plug-and-Play Precision: How a Retail Center Saved Thousands with SimpleSUB’s Smart Water Monitoring
Case Study
Problem
A large retail shopping center with 100 tenants, including high-traffic businesses like Walmart and Fit For Less, faced challenges with water management and accurate billing due to its aging plumbing infrastructure. The property manager sought a cost-effective solution to monitor water usage and recover utility costs efficiently.


Battery Operated

No Tools Required

Cellular Connectivity

Online Reporting
Challenges
- The property manager identified 25 tenants with unusually high water usage but lacked the tools to pinpoint issues.
- Existing submetering solutions were unreliable, with connectivity issues and latency in usage data.
- The property’s old plumbing made installing traditional in-line meters costly and impractical.
- The team required a system that could deliver daily insights, quickly detect anomalies, and generate reports without significant manual effort.
Solution
- Plug-and-play installation that bypassed complex plumbing challenges.
- Real-time anomaly detection and monthly consultations with the property manager to review usage trends.
- Automated monthly reporting, reducing report preparation time to just four minutes.
Results
The implementation of SimpleSUB Water delivered significant benefits:
- SimpleSUB identified significant water wastage, including one Dairy Queen tenant using 8–9x more water than other businesses.
- Detected 10 leaks within nine months, reducing unnecessary water costs.
- Delivered substantial savings in installation and maintenance by avoiding labor-intensive meter setups.
- Improved tenant satisfaction with fair and transparent billing.
Customer Feedback
“SimpleSUB has been a game-changer for our property. The plug-and-play technology makes it simple to use, and the LTE connectivity ensures accurate, real-time data. I’ve tried many systems, but this one is reliable and incredibly efficient.” – Bob, Water Conservation Consultant
There is huge cost savings in not only labor during installation, but also in metering water usage and identifying leaks. SimpleSUB’s feature-light and benefit-heavy design makes it a breeze to use while delivering powerful results.
Bob L.
About SimpleSub Water
Established in 2019 by two engineers with career backgrounds in smart water technology, SimpleSUB Water was founded in direct response to a gap in the marketplace: the founders developed the first user friendly, affordable, and accurate water submetering solution.
The solution delivers unprecedented results. The patent-pending design and calibration process, which ensure easy installation and high accuracy, are changing the landscape of clamp-on submetering.